Key Biscayne Magazine 2016 Miami Open Guide

The Leadership

Beginning his 25th year with Miami Open presented by Itaú and his 15th at the helm of Miami Open as Executive VP, Adam Barrett’s leadership has helped transform the organization and redefine its corporate identity into a customer service and sales driven company that holds an elite spot in the entertainment world.
Under Barrett’s direction, Miami Open has been recognized as a leader in fan entertainment, customer service, sales and marketing globally. Exceeding guest expectations and creating an exciting experience is the cornerstone of the company values which have been instilled through Barrett’s tenure.
Barrett’s primary responsibility consists of directing and overseeing all aspects of the organization from Finance, Merchandising, Human Resources, Community Affairs, Travel, Marketing, Sales and Player Services. His efforts have created an atmosphere for both the employees and customers that is loyal, professional and personal
Barrett also shows his commitment to South Florida as he continually works successfully with Miami-Dade County public officials to keep Miami Open in Miami and a leader in the sport of tennis. The result of his diligence is an innovative public-private partnership at the International Tennis Center of Crandon Park which fans enjoy year round and the home of Miami Open.
Most recently, Barrett established a social media platform to capitalize on the popularity of this medium that motivates and activates fans directly. Facebook, Twitter, Instagram and the first Mobile Application for the tournament have increased the fan base tenfold and customer loyalty has been catapulted to its highest level since the inception of the event in 1985.
Barrett steadily climbed the ranks after first joining Miami Open in 1991 as Finance Director and duly named Tournament director and Executive Vice President in 2002. He is actively involved in the both men’s and women’s tour boards and a member of many organizations that promote the sport of tennis globally.
Barrett is a graduate of University of Florida. He lives in Weston with his wife, Rachel and their children Matthew, Zoe and Chase. They generously spend their time and resources to assist the community, donating time to several charitable organizations.

“Adam Barrett continually works with Miami-Dade County officials to keep the Miami Open in Miami and a leader in the sport of tennis.”

Quick Facts

Dates
Monday, March 21-Sunday, April 3, 2016
Qualifying Rounds: Monday & Tuesday, March 21-22, 2016
Women’s Main Draw opens: Tuesday, March 22
Men’s Main Draw opens: Wednesday, March 23

Site
Tennis Center at Crandon Park
7300 Crandon Boulevard
Miami, Florida 33149

The 411
Tournament Main Office: 305.446.2200
Tickets: 305.442.3367; [email protected]
Travel: 800.725.5472; [email protected]
Sponsorships & Sales: [email protected]
Media Inquiries: [email protected]
Tournament Fax: 305.446.9080
Media Contact: Sam Henderson
Website: MiamiOpen.com
Tournament Director: Adam Barrett

Television
The tournament was broadcast to 193 territories around the world and received an estimated 14,000 hours of global television coverage. Domestically the tournament received a record 106.5 hours of television coverage on Tennis Channel and the ESPN family of networks.

Attendance
308,486 over 24 sessions/14 days in 2015.
Tickets
305.442.3367; MiamiOpen.com

History
With over $12 million in prize money, the Miami Open presented by Itaú is one of the largest tournaments in the world. When Butch Buchholz established the event in 1985, it marked the first time in 56 years that a new two-week tournament featuring men and women was launched. Located in Delray Beach (Laver’s International Tennis Center) in 1985 and Boca Raton (Boca West) in 1986, the tournament found a permanent home in 1987 on Miami’s Key Biscayne. In 1994, Miami-Dade County christened the Tennis Center at Crandon Park, a 30-acre expanse that is transformed each year from a public tennis facility into a full-fledged festival for the Miami Open. The Miami Open, considered one of the most prestigious titles in professional tennis, has been awarded “Tournament of the Year” by the ATP in nine of the last 13 years. In 2004, the event was also named “Tournament of the Year” by the WTA. In 1999, the tournament was purchased by IMG. The 2015 tournament surpassed 300,000 in total attendance for the sixth consecutive year, all the while displaying to the world why the event is regarded as the most glamorous on the WTA and ATP World Tours.

Key Moments
Nov. 1990: Miami-Dade County approves plans for a new stadium.
Summer 1992: The site is rechristened The Tennis Center at Crandon Park.
Nov. 1992: After legal delays and Hurricane Andrew halt construction, plans progress.
Feb. 1994: Miami-Dade Country dedicats the new 14,000-seat stadium
Mar. 1994: The first match is played on Stadium Court
Aug.-Oct. 2005: Crandon Park weathers a pair of powerful storms: Hurricanes Katrina & Wilma.
Mar. 2006: A new chairback seating system debuts in the 400-level.
2010: The tournament recorded 11 session sellouts, set 8 session records and surpassed 300,000 in attendance for the first time in tournament history.
Present: Following the 2014 event, the tournament underwent a sponsor change. Itaú, the largest privately owned bank in Latin America, became the presenting sponsor of the event and the tournament, formerly the Sony Open, changed its name to the Miami Open presented by Itaú.

Past Champions

Singles

Doubles

The Schedule

2016 Tournament Schedule
(*Schedule subject to change without notice)

Broadcast Schedule

MasterCard Priceless Experiences

Courtside StarBox
This is a courtside experience traditionally reserved for celebrities and VIPs and is now available as a Priceless Experience. The experience includes:
• 1 Valet parking pass on the tournament grounds
• VIP Entrance and Tournament Credential with escorted access
• Behind the scenes tour of the Stadium
• Lunch or dinner in exclusive Collectors Club presented by FENDI Château Residences – Includes 2 access passes and $100.00 of Collectors Club Currency.
• Escorted access for 2 people to the Courtside Starbox for 1 match during the session–Sit courtside (near the photographers’ photo pit) for a single match.
• 2 100 level Box Seat for the remainder of the session.

MasterCard Pricing: $2700 for 2 people
General Pricing: $2970 for 2 people

*Certain restrictions may apply. Quantities and time are limited.

Player Coin Toss
Be the one down on Stadium Court to toss the coin and determine which player will serve first! Also, take a behind-the-scenes stadium tour and experience what it feels like to be with the pros. The experience includes a valet parking pass on the tournament grounds, lunch or dinner in the exclusive Collectors Club presented by FENDI Château Residences and 2 100 level box seats for the session. Certain restrictions may apply. Quantities and time are limited.
• 1 valet parking pass on the tournament grounds.
• VIP Entrance and Tournament Credential with escorted access
• 2 100 level Box Seats for the session.
• Behind-the-scenes tour of the stadium.
• Escorted access to center court where 1 guest will perform the coin toss on Stadium Court to determine which player will serve first during 1 match.
• Lunch or dinner in exclusive Collectors Club presented by FENDI Château Residences – Includes 2 access passes and $100.00 of Collectors Club Currency.

MasterCard Pricing: $2500 for 2 people
General Pricing: $2750 for 2 people

Behind The Scenes Tour
Take a stadium tour behind the scenes and experience what it feels to be with the pros. The experience includes:
• 8 or 10 guests per tour
• 4 or 5 parking passes in Lot 3
• Guest Escort credentials for the session
• Lunch or dinner in the Champions Club for 8 or 10 people
• 8 to 10 Box seats for a session
• 30-minute in depth look behind the Scenes at the Miami Open presented by Itaú

MasterCard Pricing: $4500 for 8 people; $5000 for 10 people
General Pricing: $4950 for 8 people; $5500 for ten 10 people

*Certain restrictions may apply. Quantities and time are limited.

Tennis Clinic
Experience what the pros go through in a real clinic session and chat with ESPN2 tennis commentator Cliff Drysdale and his team! The experience includes twelve box seats for the session, 6 parking passes in Lots 3 or 4 and lunch or dinner at the Collectors Club presented by FENDI Château Residences! Certain restrictions may apply. Quantities and time are limited.
• 12 guests for a 90-minute clinic on tournament grounds
• Instruction by local tennis pros – ESPN2 tennis commentator Cliff Drysdale and his team
• 12 box seats for the session
• 6 parking passes in Lots 3 or 4
• Access to Crandon clubhouse locker room facilities
• Lunch or dinner in the exclusive Collectors Club presented by FENDI Château Residences – Includes 12 access passes and $500.00 of Collectors Club Currency

*Alternative exclusive options: Upgrade a pro to a Tennis Celebrity — examples include Monica Seles, Lindsay Davenport or Nick Bollettieri, to name a few. Inquire directly for pricing and availability.

MasterCard Pricing: $9000 for 12 people
General Pricing: $9900 for 12 people

Pay with your MasterCard and save! For more information and to order, call 305.461.6580 or email [email protected].

The Dining

Miami Open Plaza Stands
All American Classic: Get your fix with burgers, chicken sandwiches with aged cheddar, and chicken tenders all day.
Ben & Jerry’s Sweet Shop: Whether in a waffle cone, smoothie or shake, they are perfect anytime. Be sure to check out other Sweet Shop favorites such as local Buttercream cupcakes!
Crepe Express: A variety of Crepes from Mexican Crepe w/ Grilled Chicken, Pico de Gallo, Avocado & Sour Cream to Churrasco Skirt Steak and Mozzarella Cheese. Save room for a Strawberry & Nutella Crepe or Belgian waffle!
Grey Goose Lounge: Kick back in the Grey Goose Lounge with The Serve signature cocktail.
Latin Café & Bacardi Bar: Escape for a flavorful meal while sitting under the tent or on the sun drenched patio. Try Arroz con Camarones, Churrasco con Chimichurri, and Lechon Asado along with a refreshing Bacardi mojito.
Moët & Chandon Champagne & Sushi Lounge
Relax with bubbly and a side of freshly crafted sushi by Sushi Maki. Created exclusively for Miami Open guests, enjoy an Imperial Roll with shrimp tempura, spicy tuna, avocado, wasabi greens and Moet & Chandon Brut Imperial.
The Knife: Don’t miss authentic Argentinean cuisine at this local favorite for empanadas, steaks and ceviche.
Off The Hook: Fresh favorites including New England Lobster Rolls, Corn Meal-Dusted Shrimp with Crispy Bacon Jalapeno Remoulade, Fish & Chips, and Grilled Florida Mahi Mahi.
Puntino Pizzeria: Authentic Napolitano pizzas, meatball hero sandwiches and penne with classic pomodoro sauce.
Salsa Fiesta: Grab gourmet burritos and tacos with grilled chicken, roasted carnitas or lime-infused fish with fresh guacamole and homemade salsa.
Starbucks: Enjoy your favorite Starbucks coffee drink, smoothie, sandwich or salad in a relaxed cafe environment.
Stella Artois Center Court Lounge: Chill out with friends over cold beers and snacks. Beer, cider and bites will be available all day. Cheers!
Sushi Maki: Roll on over to Sushi Maki for some delicious fish and positive vibes. They’ll be serving fresh, tasty sushi rolls, sashimi and nigiri along with noodles and salads.
The Market Place: An array of toppings includes local Florida tomatoes, grilled corn salad, pickled farm vegetables, mozzarella, grilled chicken and seared salmon. Local ingredients arrive daily for your meal. In a rush? Pick up a composed salad from The Market Place To Go.

Restaurants
Taste of the Miami Open: New for the 2016 tournament, Taste of the Miami Open will feature a variety of stations that incorporate local restaurant and chef favorites! Taste of the Miami Open is an all-inclusive pay in advance dining option, which allows guests to enjoy their dining experience and be on their way to watch the next match at their convenience. Stations will include pastas, farm stand greens, grilled cuts of the day, sandwiches, stir-fries, desserts as well as options for the kids. The meal includes the buffet, soft drinks, coffee, tea, tax and gratuity; with cocktail service available for an additional charge. Dining vouchers may also be purchased in advance through the Ticket Office.
Collectors Club: At the Collectors Club presented by Fortune International Group and Château Group, members are treated to a fine dining experience with tableside service in our comfortable lounge, dining room or patio. The bounty of several South Florida farms and producers are incorporated into the menus, which includes a range of starters such as Steak Tartare, Charred Spring Rolls with Yuzu, and a Pickled Farm Vegetable Plate with Artisanal Cheese. Fresh sushi, salads and sandwiches may also be ordered, along with entrees such as Sea to Table’s Catch of the Day, Churrasco steaks, Maine Lobster and Local Sweet Corn Risotto. Other highlights include an extensive specialty cocktail list, late night fare and final weekend brunch specials. Available to Collectors Club Members only. Contact our Ticket Office at 305.442.3367 for membership details.
Patrons Lounge: Mingle over chilled drinks and complimentary snacks at the Patrons Lounge. Private for Patron Sponsors only.

Food Trucks
Health Nut On Wheels: Refuel with a nutritious, paleo meal of proteins, greens and starches , featuring lean proteins such as venison, bison, turkey, chicken and salmon. Grab a delicious smoothie – the Super Performance – to gear up for the next match.
Killer Melts: Get your killer melt – cheesesteak, bacon blue, caprese, bbq pork, or try the classic Killer Melt with bacon jam, caramelized onions, melted muenster and cheddar cheese on country bread.
Moty’s Grill: Featuring fresh Mediterranean fare such as falafel, shawarma, kebabs and salads. Get a Rolling Pita Pocket with a Catch A Falafel Salad or a Feed Me Now Kibbeh Platter.

Stadium Favorites
Bacardi Bars: Beat the heat with a cool Mojito at our Bacardi Bars. Our bartenders will be pouring all day (and night) long.
Brooklyn Bangers: Bringing the spirit of Brooklyn to Miami! Choose from a Cheddar Bratwurst with Spicy Relish, Asian Sausage with Housemade Kimchi, or a Weisswurst with Katchkie Farm Sauerkraut.
Food Carts: Pick up snacks such as Arepas, Tequenos, Gyros and Fresh Squeezed Lemonade before heading to the matches.
HipPOPS: Made with love from small, handcrafted batches at their micro-creamery, you can select from gelato or fruit sorbet along with two varieties of Belgian chocolate dips and various “POPings” to make yours a unique treat.
Stadium Concessions: Don’t miss any of the action. Visit our stadium concession stands for a quick bite- hot dogs, wraps, ice cream, chips, cookies, fruit and soft beverages.
Stadium Suites: Treat yourself to a unique experience in a Miami Open suite. Your guests will enjoy the best of the tournament — delicious food, beverages and attentive service in an A/C suite with a spacious covered patio and private covered seating area. With a bird’s eye views of the matches, the Suite experience is unparalleled. For parties of 24 or larger, contact the Sponsor Department at 305.446.2200.

Official Miami Open Caterer GreatPerformances.com; @GPfood

The Parking

Parking at Crandon Park
Please make note of the following policies as you make plans to attend the Miami Open:
• Parking lots close two hours after the completion of the last match. No overnight parking is allowed.
• Taxi service: Located at the entrance to Lot 3, which is located directly across from the Main Gate entrance to the site.
• Bicycle racks: Located in Lot 4, which is across from the Main Gate entrance to the site and are complimentary.
• Will Call or guest pick-up/drop-off: Lot 6 – located just prior to the Main Gate entrance to the site.
• Brickell Metro-Rail Service: Please utilize the bus stand, located at the Main Gate entrance for Metro-Rail services.
General Parking
Located directly across the street from the Miami Seaquarium. Look for signs along Crandon Boulevard to direct you to the General Parking area. Once you arrive, you will then board shuttles that will transport you across the street from the Main Gate entrance. Please allow at least an additional 30 minutes to your travel time for your arrival on-site. Shuttles will run continuously throughout the day and up to an hour after the last evening session match has been completed. The parking lots close two hours after the completion of the last match. No overnight parking is allowed. Cannot be purchased in advance.
Cost: $15 per vehicle
ADA Parking
Located in Crandon Lot 2. Look for signs along Crandon Boulevard to direct you to the ADA Parking area. ADA shuttle service will be available to transport guests across the street to the South Gate entrance near Gate H. Please note a valid handicap pass along with driver’s license must be presented to the parking attendant upon entering Crandon Lot 2. The parking lots close two hours after the completion of the last match and no overnight parking is allowed.
Cost: Complimentary with appropriate documentation
Boxholder Parking
Located in Crandon Lot 3. Look for signs along Crandon Boulevard to direct you your assigned parking area. Twenty-four individual parking passes (one per each session) will be provided to you. Boxholders have the opportunity to purchase one Crandon Lot 3 pass for every two boxseats purchased. To purchase, please contact the Miami Open Ticket Office at 305.442.3367.
Cost: $240 per booklet
Championship Series Package Parking
Located in Crandon Lot 2. Look for signs along Crandon Boulevard to direct you your assigned parking area. Twenty-four individual parking passes (one per each session) will be provided to you. Championship Series Package holders have the opportunity to purchase one Crandon Lot 2 pass for every two Series Packages purchased. To purchase, please contact the Miami Open Ticket Office at 305.442.3367.
Cost: $180 per booklet
400 Level Package Parking
Guests who purchase a Final Four or After Hours package are provided the opportunity to purchase parking passes for the four sessions included in their package in Crandon Lot 2. Note: This package parking option is not offered to Opening Weekend Classic or Flex ticket holders due to parking space limitations on Friday-Sunday, March 21-23. To purchase, please contact the Miami Open Tennis Ticket Office at 305.442.3367.
Cost: $60.00 per booklet
Charter Buses
Should follow Tournament signage to Crandon Lot 3. This is the location where guests will depart/load from their bus during their visit to Miami Open Tennis. Guests are within walking distance of the Main Gate entrance. Buses will be instructed to leave the Crandon Lot 3 parking area and park at Marine Stadium, which is approximately 2 miles back toward the direction of downtown Miami where they will park until the scheduled departure time of their group. Crandon Park is unable to accommodate catered and box lunch events at the Lot 2 bus terminal.

The FAQs

I want to purchase tickets to watch my favorite player play…when is he or she scheduled? The Miami Open is a single-elimination tennis tournament. Due to this fact, the draw for each day will not be announced until the night before around 7 pm EST and will be posted online at www.MiamiOpen.com. Other options would include checking local news outlets such as The Miami Herald newspaper. Depending on when you place your order, Stadium Court tickets may or may not be available. If the Stadium Court is sold out, grounds passes will be made available. Please note that a grounds pass does not provide access to watch matches taking place inside Stadium Court.
Do you offer seats in the shade or out of the sun? Because we are an outdoor event and have no roof on our Stadium Court, the sun will be a factor. The best option we can offer if sun is a factor is to provide you seats with the sun behind your back. These seats are located on the South Baseline (Gates F-G), Southwest Angle (Gates G-H), West Sideline (Gates H-A) and Northwest Angle (Gates A-B).

I would like to order tickets for today’s matches…how can I do that? We do not accept phone orders for same day sales…Tickets may be purchased online until 8:00am for Day Sessions and until 4:00pm for Evening Sessions. Otherwise tickets can be purchased in person at the Front Gate Box Office the day of play.

I have tickets waiting for me at Will Call…where should I park to pick up the tickets? You should park in your assigned parking area first and then proceed to Will Call (located at the Main Gate entrance). If your order includes a parking pass, you may park your car in the 15-minute parking area at Lot 6 (North Gate entrance) and proceed to Will Call to pick up your tickets/parking pass. You will then need to park your vehicle in the assigned parking lot (typically Crandon Park Lot 2 or 3). Vehicles left in the 15-minute parking area longer than the allotted time will be towed at the owner’s expense. The General Parking area is located directly across the street from the Miami Seaquarium and is $15 per vehicle. Once parked, you will then board a shuttle and be taken to the site.

I would like to come to the site and purchase advance tickets during the tournament…where can I do this? All you have to do is proceed across the Rickenbacker Causeway and follow signs to Lot 6 (North Gate entrance), which is located before the Front Gate entrance. Once you find it, turn right into the complex and you will be directed by an attendant to the 15-minute on-site parking zone. Once you are parked, you will then proceed to the Front Gate Box Office where you can make your purchase.

For more FAQs, visit MiamiOpen.com

The Activities

Kids Day
Kids Day presented by Lexus at the Miami Open will be held on Tuesday, Mar. 22 and includes a variety of activities both on and off the court. Tickets also grant access to all the action of the Day Session matches. Kids of all ages and skills sets are welcome, so bring along the entire family, friends and neighborhood kids! Kids Day kicks off at 9:30 a.m. with interactive tennis games. Put your speed to the test at the IMG Academy agility obstacle course and hone your skills on the USTA interactive court. Try out the Speed Serve and see how fast you can whip the ball! With lots of games and prizes, it’s best played with friends. From 10 a.m.-11 a.m. at the Grand Stand, kids can enjoy tennis demonstrations on the court. Select players will be on hand to answer questions and coach Nick Bolliterri will serve as MC. Here is your chance to learn from professional coaches, see players up close and watch them impress.
After trying your hand at tennis and learning from the best, why not catch some of the action? The day includes women’s qualifying and first round, plus the men’s qualifying matches.

Full Schedule: Tuesday, March 22, 2016
• Activities: 9:30 a.m.-1p.m.
• USTA interactive court with drills and games
• IMG Academy agility obstacle course
• Speed Serve
• Games, prizes, and more!
• Grandstand Program: 10 a.m.-11a.m.
• Don’t miss your chance to learn from the pros
• Q&As with ATP and WTA players along with legendary
coach Nick Bolliterri
• Tennis demonstrations and activities on court
• Day Session Matches: 10am- early evening
• Women’s qualifying and first round and Men’s qualifying matches

Tickets
$12 for kids
$15 for adults
$7 for groups of 20 or more

Call 305.442.3367 for more information.

The Shopping

Shopping Spree
Keep your eye on the ball and while you’re on site, make sure to visit the Official Miami Open Shops:
Lacoste Shop
Official clothing sponsor of the Miami Open. Replica of on-court items available.
Sports Shop
The largest retail store on the site. Nike, Adidas, Fila, Eleven, Under Armour, Chrissie Evert, Tail, Lotto, Bluefish and Lucky In Love apparel all under one roof.
Miami Open Souvenir Store
All the official merchandise for the Miami Open event. Players towels, jumbo autograph balls, official caps, t-shirts, collectible pins and much much more.