Robot Services

Technology continues to augment every business sector and the hospitality industry is no exception. Check out how robots are changing the way hotels and resorts are providing services to travelers like never before.
Text by Estrellita S. Sibila | May 26, 2018 | Lifestyle

Butler Bot
Botlr is a fully autonomous robotic servant, programmed with a map of every hallway, elevator and guestroom at the Aloft Hotel in Cupertino, California. The 100-pound machine comes loaded with a 7-inch tablet screen to interact with guests and staff, as well as 4G and WiFi connections so it can call elevators when it needs a ride. When a guest calls the front desk with a request, hotel employees can fulfill it by loading up Botlr with the items and programming the robot to make a delivering by hitting a few buttons. It uses a special laser-powered sensor called a lidar — the same navigation technology in Google’s self-driving cars — to find its way around, and cameras to avoid people and other obstacles. Looks like Botlr is a modern-day version of Rosie;

Android Antics
The android-staffed hotel at the Huis Ten Bosch theme park in Nagasaki, Japan, hopes to bring artificial life to your service when it opens its doors this July. The Henn-na Hotel — whose name means “strange hotel” — will be partially staffed by multi-lingual Actroid robots that resemble lifelike young Japanese women. Guestroom doors will be accessed by facial-recognition technology and in-room amenities will be kept to minimum in order to allow guests to request items through a tablet when needed. Instead of A/C, a radiation panel will detect body heat in rooms and adjust the temperature. In addition, solar power and other energy-saving features will be used to reduce operating costs. Room rates start around $60, but guests must bid for their rooms;

Space Chase
Pengheng Space Capsules Hotel, which is located near the Baoan Xixiang Metro Station in Shenzhen, China, has become a destination for tech-loving travelers. The spaceship-style rooms have already proven an outta-this-world hit with guests. The Chinese hotel is run by a robot staff including waiters, reception desk staff and doormen. Although the hotel has an actual human being on reception 24/7, there are robots to do the menial tasks. You can order food and drinks from the lounge area using supplied tablet computers, and your choices arrive via robot waiter just a few minutes later. This “Capsule Hotel” — a hotel format coined in Japan featuring many extremely small rooms dubbed “capsules” — combines affordable and minimalist overnight accommodations with a futuristic vibe;