Quality Care

Jennifer Rey-Garcia of the Christine E. Lynn Rehabilitation Center for The Miami Project To Cure Paralysis at UHealth/Jackson Memorial is at the forefront of managing the delicate balance between meeting the expectations of patients and staff members.
Words by Anja Maltav | Photo by Julio Carlos | September 28, 2020 | People

“I make it a point to always remember people’s names and something unique about them. Good follow-through and closing the loop is extremely important to remain present and accountable at work and in life.”

As part of the rehabilitation administration team at the Christine E. Lynn Rehabilitation Center for The Miami Project To Cure Paralysis at UHealth/Jackson Memorial, Jennifer Rey-Garcia manages physical, occupational and speech therapy staff while developing world-class therapy programs. 

“My favorite part of the job is being a problem-solver and collaborating with our staff to better serve our patients,” she says. “I also enjoy getting positive feedback from our patients about their experience in our rehabilitation center.”

Before her current position, the Miami native and Schenley Park resident was a frontline speech therapist at Jackson. “Growing up, I always knew I wanted a career that would give me the opportunity to work with kids while helping others,” she says. “My career choice as a speech language pathologist gave me the opportunity to work with both kids and adults. As a therapist, I’ve had the opportunity to rehabilitate patients recovering from life-altering injuries. In my current position, I feel I can bring change in a different way by ensuring that our rehab therapy staff does not lose sight of our mission to give our patients their ‘life’ back.” 

Today, after 14 years at Jackson Health System, she uses her knowledge as a therapist to improve programs and ensure that all patients receive the best quality care. “Being part of the team that transitioned the old Jackson Rehabilitation Hospital into our new facility, which boasts an innovative design, the latest technology and equipment, and the optimal rehabilitation space for patients recovering from a catastrophic injury or illness, has been the most rewarding experience of my current job,” she says. “Our new state-of-the-art facility combined with the unmatched expertise of our staff, therapists, doctors and caregivers, gives every patient a chance at a remarkable recovery.”